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FAQ Category: Delivery

I’ve ordered a box after the 10th of the month. When will I receive my box?

Boxes ordered after the 10th won’t be sent until the next month.

For example, if you order a box on 11th January, we’ll send you February’s box that arrives around 17th Feb.

This sounds like a long time but due to import times and stock management the order cut off is the 10th of the month.

However we are always here to help, so if you have a special request or any questions get in touch and we’ll see how we can help.

How long does postage take?

Postage takes 2-3 working days. If you have signed up before the 10th of the month, we will aim to have your box shipped to you by the 15th of the same month. For orders after this, it will be the 15th of the following month before you get your box.

Occasionally we may not be able to ship on the 15th but will aim to have your box out to you as close to this date as possible. Don’t worry we will email you to let you know if there is going to be a delay!

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