Help & FAQs

If you have any queries we have a list of frequently asked questions below that will with various topics from your account, to ordering, to more info on our subscription boxes.

If you cannot find the answer to your question in our FAQs, please message our customer services team at [email protected]


Boxes ordered after the 10th won’t be sent until the next month.

For example, if you order a box on 11th January, we’ll send you February’s box that arrives around 17th Feb.

This sounds like a long time but due to import times and stock management the order cut off is the 10th of the month.

However we are always here to help, so if you have a special request or any questions get in touch and we’ll see how we can help.

Categories: Basics, Delivery

You can subscribe in a few simple steps by clicking here

Category: Basics
  • 5-8 full-size biscuit packets or units
  • An information sheet on each biscuit’s origin and culture
  • A score card to rate your biscuits
  • Facts on the selected country
  • Free shipping!
Category: Basics

The Biscuit Baron is a subscription box, made for adventurers and biscuit lovers alike! Each month you’ll receive a selection of biscuits and tea-time snacks from around the world (a different country each month) helping you experience the tastes and traditions from each place.

Category: Basics

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15 Days 18 Hours 4 Minutes 42 Seconds left to order for our May box